Full-Process After-Sales Service: Ensuring Worry-Free Cooperation
Adhering to the philosophy of "uninterrupted after-sales service, borderless support," we have built a comprehensive after-sales service system:
Pre-sales: Provide professional consulting services including product selection guidance, technical parameter interpretation, and customs code confirmation.
In-sales: Track logistics status in real time, promptly feedback cargo transportation information, and assist in addressing customs clearance inquiries.
After-sales: Commit to a reasonable warranty period, provide quick responses to quality issues (with solutions provided within 24 hours), and support spare parts return, exchange, and reissue services. Additionally, we offer long-term technical support to help resolve difficulties in installation and commissioning, ensuring the smooth operation of your business.